Puzzle Break Long Island is normally an interactive, real-life escape the room game designed to be fun and challenging while testing you and your team’s mental prowess. Join in with your family, friends, co-workers, etc. as you attempt to solve puzzles, find the key, and escape the room, all within 60 minutes time. Teamwork and logic are essential in order to solve the challenging clues and puzzles during the game in order to proudly claim “I’ve Escaped!” prior to the clock striking zero.

The Puzzle Break games are so innovative and fun that our games are exclusively found on Royal Caribbean Cruise Ships.

The Grimm Escape: Virtual Edition has all of the essence of our normal escape rooms. Requiring brain power, team work, communication and togetherness, you and your group will have 1 hour to find the clues, solve the puzzles and cast the correct spell to break the Witch's curse before the clock strikes zero.

This means that another group has already reserved that day/time. If you aren't sure if that's your group, please do not book, or give us a call to check.

Our pricing is per player, not per device. This means that you count whomever is playing as a paid player.

Not to worry, if your team is having trouble during a game, several hints will be provided by our live in-game operators to move the game along (should your team wish to accept them). But make sure you use them properly as only a limited amount of hints are offered. And if you ultimately can’t win the game in time, we will still let you out!

Tickets for our regularly scheduled virtual events are $25.00 per player and they must be purchased in advance HERE.

Not at all! Our games require participants to have the mental strength to escape, combining logic and teamwork. The game materials are rated for all ages and all games are private.

Puzzle Break requires a minimum of 3 players for our virtual experience.

No problem, all virtual games are private!

If your group takes up all the tickets within the room, we usually can allow another 1-2 people to join in on the fun. Contact us prior to make arrangements.

Briefing, Escaping, Walkthrough, and Debriefing will take approximately 90 minutes. Briefing will begin promptly at the scheduled start time so please don't be late! Should you have not escaped the room on time and wish not to be debriefed in order to try the same room again on another date, we will most certainly honor your wishes.

We recommend signing onto your Zoom room around 5-10 minutes prior to the start of your game.

Not at all! Puzzle Break provides a fully licensed, private Zoom meeting room for you. You can find your zoom information and link on the Puzzle Break webpage provided in your booking confirmation.

We recommend utilizing 1 device for Zoom and another for the E-GAME. If you don't have multiple devices, you can split your screen when utilizing a Desktop or Laptop computer.

Take a deep breath and give us a call! We're here to help!

Please remember that all Puzzle Break games are live events so please arrive early as mentioned above. Arrivals over 10 minutes late will NOT be allowed to participate. There will be no refunds or exchanges for participants who arrive past our lateness policy.

Yes. Currently, we're only offering The Grimm Escape: Virtual Edition.

Absolutely! We can accommodate teams of all sizes for games to fit your schedule..

We can also accommodate other groups looking to set up a private event, whether it is for a team competition to see who can escape the room the fastest against the 60 minute clock or for a special birthday party experience.

There is no set age requirement at Puzzle Break, although we recommend that 10 years old be the minimum age for players. Parental supervision is required for ages 10 and under. We frequently host birthday parties, camp/school gatherings, and other private events for players age 8 and above. Our in-room game operators are able to successfully manage the experience to ensure even our younger participants are able to solve the puzzles and enjoy. As exceptions can always be made, please feel free to contact us for further details regarding whether Puzzle Break Long Island is age appropriate for your group.

We cannot offer refunds or exchanges, but your ticket isn't tied to you. You are welcome to give your ticket to someone else and they will be able to take over your spot.

Tickets are available for purchase six months before the game date. We are happy to reserve your private event up to one year in advance, should you desire.

Yes and a Puzzle Break Long Island gift certificate is a great gift! Head over to the TICKETS PAGE and simply tap the "Purchase a gift certificate" button.

It sure is! Look for Puzzle Break games onboard Anthem of the Seas, Ovation of the Seas, and Harmony of the Seas.

Of course! Simply contact us so we may answer any additional questions you may have regarding the Puzzle Break Long Island experience.